Who We Serve

Segment-specific depth

Each environment breaks differently. We build segment-specific controls, queue logic, and leadership cadence so outcomes are repeatable.

Segments we serve

Each environment breaks differently. Below are the most common failure modes we see — and how we build control systems that leadership can run week-to-week.

Hospital and health system environment
Hospitals & Health Systems

Executive control over denials, underpayments, and AR

Build a weekly operating cadence across payer performance, coding/clinical documentation handoffs, and denial prevention so cash is predictable — not heroic.

  • Denial prevention + appeal factory built for volume
  • Payer variance tracking (contracted vs paid) with recovery paths
  • AR segmentation, work queues, and manager controls
  • Board-ready KPIs: net collection rate, DNFB, clean claim rate
Clinical laboratory operations
Labs & Diagnostics

Stop leakage across eligibility, ordering, and billing

Labs win or lose on precision. We align ordering workflows, payer rules, and back-end billing so volume converts to cash without rework.

  • Front-end eligibility + ABN/medical necessity guardrails
  • Denial root-cause by test type, site, payer, and ordering source
  • Underpayment detection + contract modeling
  • Clean claim playbooks for high-volume throughput
Assisted living facility environment
Assisted Living

Finance + operations alignment that reduces write-offs

We build controls around private-pay transitions, authorizations, and documentation so the business side supports resident care — without administrative drag.

  • Authorization and documentation readiness controls
  • Billing accuracy + dispute workflows (subtle, professional)
  • AR aging discipline and escalation ladders
  • Leadership dashboard for occupancy-to-cash conversion
Skilled nursing and long-term care environment
SNFs & Nursing Homes

Control the payer mix and keep claims moving

Long-term care requires discipline. We tighten intake, authorizations, and claims workflows so the facility runs on control systems — not memory.

  • Medicaid / managed care workflows and documentation gating
  • Claims lifecycle: submission, edits, denials, resubmissions
  • AR governance: ownership, escalation, and closure metrics
  • Preventable write-off reduction and recovery operations
Medical practice network environment
Medical Practice Networks

Outpatient revenue control without adding headcount

We stabilize billing operations across locations, specialties, and payers — then introduce simple controls that keep performance consistent as the network scales.

  • Charge capture + coding workflow integrity
  • Payer rule enforcement and denial prevention
  • Underpayment recovery and contract variance reporting
  • Manager scorecards across locations and specialties